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Seller Frequently Asked Questions

Your definitive guide to understanding how BillboardStreet works for you. We believe in 100% transparency.

Pricing, Costs & Commissions

What are all the costs involved for a seller?

For total transparency, let's separate your Platform Fees from your Marketing Costs.

1. Platform Subscription Fee: This is the flat monthly fee for your chosen plan (e.g., Creator, Pro, Studio). It gives you access to the Sourcing Floor and the network.

2. Your Marketing Costs (Commission): This is what you pay the network to promote and sell your product. It has two related parts:

- The Sales Commission: This is the price you set for a sale (e.g., 25% or $15). It's a conceptual cost that is only realized *after* a sale is made.

- The Commission Trust Deposit: This is a pre-funded wallet (like a prepaid gift card) where you place money to cover future commissions. This is your money, held in reserve. When a sale happens, we instantly pay the Sales Commission from this deposit. It is fully refundable if you unlist your products.

Why do I need to pay a "Commission Trust Deposit"?

The Trust Deposit is the bedrock of our high-speed economy. It allows us to instantly pay promoters the moment a sale is made, which is a massive incentive for them to promote your products with confidence.

This is your money held in reserve, not a platform fee. It guarantees the integrity of every transaction and proves to the network that your commissions are secure.

Is my Commission Trust Deposit refundable?

Yes, absolutely. When you decide to unlist a product from the Sourcing Floor, the remaining portion of the deposit allocated to that product is fully refundable to your account.

The Sales Engine & How It Works

How do my products actually get sold?

Sales are driven by our "3-Gear" engine:

1. An Influencer selects your product from the Sourcing Floor to feature on their 10-product "Master Billboard."

2. Followers of that Influencer create copies ("Satellite Billboards") to share with their own networks, creating exponential reach.

3. The system has built-in demand, as Followers are incentivized to purchase products from the Billboards they promote to upgrade their own earning potential.

Who are Influencers and why would they pick my product?

Influencers are expert curators who build themed Master Billboards. They are motivated to pick the best products because their income depends on it. They look for products with:

1. High-Quality Listings: Great images and descriptions.

2. Attractive Commissions: A higher commission makes your product a more profitable choice for them.

3. Good "Billboard Fit": Your product fits the theme of their collection (e.g., your "vintage cat t-shirt" in a "Retro Pets" Billboard).

As a seller, can I also be a Follower to promote my own products?

Yes, and you absolutely should! This is a powerful strategy we call "The Seller's Secret Weapon." When an Influencer features your product on their Master Billboard, you can instantly create a free Satellite copy of that entire Billboard.

This allows you to promote the whole curated collection—leveraging the appeal of all 10 products—directly to your personal network, kickstarting sales and opening a second income stream.

Product & Account Management

How do I handle fulfillment and shipping?

BillboardStreet is a marketing and sales platform, not a fulfillment service. You handle fulfillment exactly as you do now. When a sale is generated on our platform, you receive the order information and process it through your existing Print-on-Demand provider (like Printful, Printify, etc.).

Can I see which Billboards are featuring my products?

Yes. Your seller dashboard will provide analytics on which Master Billboards have listed your product, giving you valuable insight into which themes and Influencers are driving the most interest for your designs.

How do I cancel my subscription?

You can cancel your monthly subscription at any time from your account settings page. Your plan will remain active for the remainder of the billing period you've already paid for, and it will not renew.

Still Have Questions?

Our team is here to help you succeed. If you can't find the answer you're looking for, please don't hesitate to reach out to our support team.

Contact Support